Five9 traded at $20.74 this Thursday May 14th, decreasing $0.38 or 1.80 percent since the previous trading session. Looking back, over the last four weeks, Five9 lost 35.03 percent. Over the last 12 months, its price fell by 25.05 percent. Looking ahead, we forecast Five9 to be priced at 21.64 by the end of this quarter and at 20.33 in one year, according to Trading Economics global macro models projections and analysts expectations.
Five9 Inc. (Five9) is a provider of cloud software for contact centers. The Company's purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales and marketing functions. The Company's solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). The Company's VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integrations with adjacent enterprise applications, such as customer relationship management (CRM) software, to optimize the customer experience and agent productivity.