ExlService Holdings, Inc. is an operations management and analytics company that operates in the business process management (BPM) industry. The Company's segments include Insurance, Healthcare, Analytics and Emerging Business. The Insurance segment serves property and casualty insurance, life insurance, annuity, and retirement services companies. It provides BPM services related to business processes in the insurance industry. The Healthcare segment serves the United States-based healthcare payers, pharmacy benefit managers and life sciences organizations. It provides BPM services related to Care Management, Utilization Management, and disease management. The Analytics segment offers services focused on driving improved business outcomes for its customers by unlocking insights from data and create data-driven solutions across all parts of its customers’ businesses. The Emerging Business segment provides data-driven and digital enterprise solutions in the areas of revenue management.